Job Description

Starbucks Coffee Shop Manager - Embassy Suites Denver Downtown Location: Denver, Colorado The Embassy Suites by Hilton Denver Downtown and Convention Center is looking for a Starbucks Coffee Shop Manager. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our Silver LEED-certified hotel is within walking distance of the best attractions in the downtown area. The team at the Embassy Suites by Hilton Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and be a part of our unconventional, approachable, down to earth team! Employee Benefits: 401(k) with Employer Matching Discounted RTD EcoPass Discounted On-Site Downtown Parking Hotel Discounts (Both Hilton & Sage Portfolio) Job Overview: Plan and manage the Starbucks or Coffee shop as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the shop. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities: Manage human resources in the various outlets to attract, retain and motivate employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Implement company programs (IHC/franchise) and manage operations of the restaurant, room service and any other food and beverage outlet to ensure compliance with SOPs, safety regulations and federal, state and local regulations. Forecast, implement, monitor, control and report on the various outlet budgets and their components to maximize revenue and minimize expenses. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. Monitor and control the maintenance/sanitation of the various outlet areas and equipment. Qualifications: Education/Formal Training: More than two years of post high school education. Experience: Two to three full years of employment in a related position with this company or other organization(s). Knowledge/Skills: Thorough knowledge of restaurant/hotel practices and procedures. Supervision/management communication skills. Ability to investigate and analyze current activities or information. Excellent oral communication skills. Comprehension for assisting with guest and associate matters. Knowledge of chemicals/agents for training purposes. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 - 40 lbs. Bending to pick up dropped items and assist in serving food. Mobility covering all areas of outlets supervising. Continuous standing to assist at hostess station. Inside 95% of work day; temperatures can exceed 100 degrees in certain locations. #J-18808-Ljbffr Sage Restaurant Group

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