Job Description Must needed skills Understanding Business Needs: Collaborate with stakeholders to understand specific sales targets, business requirements, and challenges. Sales Cloud Configuration and Customization: Configure and customize Sales Cloud to align with the organization's sales processes and workflows. Implementation and Integration: Lead the implementation of Sales Cloud features and integrate Sales Cloud with other Salesforce products or systems. Data Management: Maintain data quality, including deduplication and validation rules, to ensure accurate reporting and insights. User Training and Support: Provide training and support to sales teams and end-users to ensure effective use of Sales Cloud. Troubleshooting and Issue Resolution: Identify and resolve issues within the Sales Cloud environment. Reporting and Analytics: Create reports and dashboards to track key sales metrics and business information. Communication and Collaboration: Communicate effectively with both technical and non-technical audiences, including sales teams, management, and other stakeholders. Salesforce Best Practices: Possess a strong understanding of Salesforce best practices and industry trends. Technical Skills: Proficiency in Sales Cloud features, Salesforce administration, and related technologies. Preferred skills Soft Skills: Strong communication, interpersonal, and problem-solving skills. Adaptability: Ability to adapt to the dynamic nature of the Salesforce ecosystem and new technologies. Problem-Solving: Identify and mitigate potential risks and challenges related to Sales Cloud implementation and usage. Integrations: Experience integrating Salesforce with other systems (marketing automation, ERP, e-commerce, etc.) Skills and Qualifications: Experience: Proven experience in marketing automation, email marketing, and lead generation. Technical Skills: Strong understanding of Pardot/Account Engagement platform, including its features and functionalities. Marketing Acumen: Knowledge of digital marketing principles, best practices, and industry trends. Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions. Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical audiences. Problem-Solving Skills: Ability to identify and resolve technical issues and challenges. Certifications: Salesforce Certified Pardot Specialist or Marketing Cloud Account Engagement Consultant certifications are a plus. Hexaware Technologies
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