Job Description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated AML Business Advisor Senior, you will develop and implement compliant Anti-Money Laundering/ Know Your Customer (AML/KYC) solutions to influence business decisions for Bank Financial Crimes. Develops effective best in practice solutions to sophisticated business challenges. Identifies opportunities to change, improve, or streamline existing business projects and initiatives. Acts as a subject matter resource during solution development and implementation to guide businesses’ awareness, understanding of and compliance with key processes and relevant regulatory requirements (including but not limited to BSA, OFAC, USA Patriot act, etc.) that may span multiple areas of law or rules applicable to the business and its activities, members, services or products. May lead project prioritization and coordination to best run business resource utilization within assigned functional area. May lead projects with team members across multiple functions.

As a dedicated AML Business Advisor Senior , you will be responsible for participating in the development, management, and oversight of several strategic initiatives and change management oversight processes across Bank Financial Crimes. Working often in tandem with a Business Advisor Lead, the Business Advisor Senior is expected to coordinate activities for and/or provide oversight of moderate to complex initiatives and portfolios; some of these activities include defining or querying to define problems/initiatives, designing process requirements, building & testing team automation processes, conducting data gathering to aid completeness and accurate reporting of initiative or portfolio status, understanding/improving interactions between dependent processes to minimize failures and eliminate redundancies, and maintaining process documentation and other information sharing collateral used to explain the team’s responsibilities. The Business Advisor Senior should be comfortable in a high multi-task environment, able to easily flex and adapt to changing priorities or tasks, as needed.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Provides gap analysis and recommendations to enhance business programs projects, agile projects and/or processes in support of AML/KYC initiatives.
• Finds opportunities and/or implements business solutions to meet business needs.
• Researches, plans, develops, implements, gathers requirements, build procedures and processes to minimize risks, ensure compliance, and adherence to USAA's dedication to being World Class.
• Collaborates with enterprise partners in operational and risk functions, as needed, when the development of business rules, requirements and artifacts.
• Serves as a mentor and on-the-job trainer for other team members.
• Maintains and demonstrates awareness of primary regulation commonly applicable to supervised financial institutions in the U.S. (e.g. anti-money laundering, anti-bribery and corruption, fair lending and sales practices rules, etc.).
• Ensures risks associated with business activities are successfully identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience with credit cards and/or deposits and/or directly related experience.
• Advanced knowledge of relevant industry technology applications. such as Credit Cards/ Deposit processing systems, process mapping tools, RCSA tools, etc.
• Experience crafting and implementing processes and procedures to improve and sustain compliance adherence.
• Experience in building solutions in an agile environment including developing and driving robust testing strategies.
• Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.
• Intermediate knowledge of principled execution, organizational change, and/ or risk management practices.
• Experience leading change in a matrixed organization.
• Experience in leading cross functional projects.
• Experience in supporting business processes to meet BSA/ AML or similar regulatory requirements.
• Advanced knowledge of Microsoft Office tools.

What sets you apart:

• Experience and business acumen in Anti-Money Laundering/Sanctions, Fraud Management, and/or Claims and Disputes Handling topics (Operations, Business Risk & Controls or Independent Risk Management functional roles) and/or in Agile technology development.
• Successful achievements in highly collaborative, cross-functional team environments obtaining data from multiple sources and using that data to prepare senior management reporting.
• Highly effective inquisitive skills, capable of gathering key insights whether to aid an improved project definition or business strategy, or to obtain key steps and enablers in an end-to-end process.
• Exceptional communication and time management skills with timely outcome delivery
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $85,040 - $162,550 .

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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