Job Description

Job Description

Job Description

Position : Administrative Assistant - Sales Support

Location: Hamden, CT area - fully onsite

Employment Type: Full-time/Direct-Hire

Robert Half Contact : Liz Dutkiewicz | elizabeth.dutkiewicz@roberthalf com

We are seeking an Administrative Assistant who thrives in a dynamic sales-driven environment. This role blends customer service and account management, ensuring clients receive top-tier support while working closely with the sales team. This is a permanent, full-time position with a growing company that offers upward mobility.

Key Responsibilities:

• Serve as the primary point of contact for the sales team as well as customers.
• Collaborate with internal teams to ensure smooth order processing and timely fulfillment.
• Handle customer inquiries via phone and email; resolve issues and provide solutions in a timely matter.
• Maintain accurate records of customer interactions and sales activities in CRM software.

Qualifications :

• 2+ years of experience in customer support, inside sales, or account management.
• Strong communication and interpersonal skills.
• Ability to build rapport and maintain long-term client relationships.
• Experience working with CRM software (Salesforce, HubSpot, or similar).
• Highly organized with strong problem-solving skills.

• 2+ years of experience in customer support, inside sales, or account management.
• Strong communication and interpersonal skills.
• Ability to build rapport and maintain long-term client relationships.
• Experience working with CRM software (Salesforce, HubSpot, or similar).
• Highly organized with strong problem-solving skills.

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